The Canadian Research Knowledge Network (CRKN) conducted a comprehensive user survey from November 2023 to June 2024, as mentioned on the blog, receiving a total of 13,230 responses. Results are reported here.
Genealogical researchers were identified as the largest user category, followed by members of the general public and students. It demonstrates the platform’s broad public appeal beyond traditional CRKN-focused academic constituencies.
Open-text responses from genealogical researchers revealed that they engaged with a diverse range of content types; family history research benefits from digital access to documentary resources beyond traditional genealogical records.
CRKN is following up with group interviews to gain deeper insights into user behaviours, research methodologies, and platform improvement opportunities. Planned technical upgrades in 2025 will enhance search functionality and website navigation.
Just goes to show we family historians are everywhere and use a wide variety of sources, not just other peoples’ trees…