Guidance for LAC, pointing to deficiencies as well as acknowledging achievements.
http://www.canada.ca/en/library-archives/corporate/transparency/reports-publications/audits-evaluations/evaluation-public-services-online-access.html
Key Recommendations
- Prioritize High-Value Content: Focus digitization and metadata efforts on materials the public actually wants to see.
- Adopt Modern Systems: Replace the aging “MIKAN” archival system with one that supports AI-driven indexing and “Linked Data.”
- Improve User Autonomy: Integrate help tools, tutorials, and simplified research guides directly into the search applications.