Effective 24 September, Library and Archives Canada is changing logon procedures. Here’s the information as posted on their website.
Online services: New authentication solution effective September 24, 2025
Effective September 24, 2025, Library and Archives Canada (LAC) will adopt a new authentication solution for the following online services:
- LAC Account (formerly My Account), which includes My research, My Contributions to Co-Lab, and Track my archival order
- LAC funding portal
To log in, you will need to use one of the following two options:
- Log in via Interac®, using the credentials of a participating Canadian banking institution
- GCKey, the Government of Canada’s digital ID used for services such as those provided by the Canada Revenue Agency
Your current accounts and files will not be affected; only the method used to authenticate you will change.
What you can do now
- Verify that the email address associated with your account is correct before September 24.
This change will bring our online services in line with the Government of Canada’s cybersecurity standards, while providing a simplified and more secure login experience.
If you have any questions or need assistance, please contact us.
Related links
- My account (including My research, My Contributions to Co-Lab, and Track my archival order)
- LAC funding portal
LAC has experienced security problems, including multi-day issues, which inconvenienced clients. Action was warranted. It’s unclear how the change makes the process simpler.
I have asked LAC whether this is 2FA, what the impact will be on non-Canadian clients outside Canada and on Canadians travelling abroad who may not have access to their phone or text accounts.
UPDATE
The following is in response to my query to LAC.
Non-Canadians will be able to access their LAC account using the GCKey option – all that is required is a valid email address in order to receive a verification code that is sent via email. If you do not already have a GCKey, you will be able to create one during the log in process. Additional information, including a step-by-step guide will be made available online after the 24th. Information for preparing for this transition can be found here: https://www.canada.ca/en/