The news pages on the LAC website provide a history of opening and closing of LAC on-site service at 395 Wellington. The latest is a 27 January closing — Temporary closure of services to the public at 395 Wellington, Ottawa.
This must surely be as frustrating for LAC management and staff as for clients.
What lessons has LAC learned from the past couple of years of experience which has caused many organizations to rethink business practices?
Perhaps LAC might be more open about the reasons for closure. “Due to circumstances beyond our control” for the latest closure keeps clients in the dark.
UPDATE: Several people commented that the closure is due to the so-called trucker’s protests. While the closure is likely prudent why hide the real reason?
Perhaps LAC might recognize that digitization, with its many other benefits, is something to be enhanced and not reduced as has been the case since the end of the digitization of First World War service files. Would you like LAC to provide free and timely digitization on-demand as happened in Australia with TROVE? Does LAC management have enough initiative to try a pilot project?


The People & Portraits collection from the
There’s a collection of over 535,100 publications, including more than 414,300 digital publications available from
This week 2.1 million Berkshire baptisms, burials, marriages and banns transcripts have been added to FMP.
On 5 January LAC posted a tweet with this before and after image of the August 1922 Dominion Government Telephone Directory. LAC added that after 100 hours of conservation it is in excellent shape to be digitized and can remain on the consultation shelf for a while longer.
